Is it safe to order online?
Yes. Candylicious World uses the industry recognized system of 2 Checkout. This system means all information (i.e.: credit card and person details) are kept secure by 2 Checkout. If you still feel uneasy about such transactions feel free to contact us.
Are my personal details safe with Candylicious World?
We do not store credit card details and at no time do we share any of our customers’ information with any other parties. We do however keep contact data base for internal promotional offers. If you would like to be removed from our mailing list, simply click 'unsubscribe' at the end of any Candylicious World newsletter.
What is Candylicious World's refund/exchange policy?
We at Candylicious World always value customer satisfaction. Unfortunately, we do not refund or exchange due to safety and health concerns. However, any feedback is appreciated. If for any reason you’re unhappy with the items you receive, please contact us.
How can I place an order?
Shopping online has become easy as 1-2-3. Select your items, add your items to cart, click checkout and continue with your payment. We accept all major credit cards for your convenience.
What if my product is damaged?
We take pride in our delivery services and getting your order to you in perfect condition is our main priority. If for any reason you are unsatisfied with your product, or in the unlikely case of finding a defect, please contact us with your concerns.
Does Candylicious have international shipping?
Due to the health and safety of our customers, we like to get our product to you as soon as possible. This restricts our delivery range within Dubai and Abu Dhabi.
When will my order be delivered?
Products purchased before 6 pm will be delivered in Dubai and Abu Dhabi the following business day. Orders placed after 6pm, or on weekends and/or public holidays will be delivered within 72 hours of purchase.
How much does Shipping/Delivery cost?
For all goods purchased within Dubai and Abu Dhabi, shipping is FREE.